Tel. +7-495-539-30-71
affilate member

For the time Express Assist has been operating at the assistance market, it has developed a broad network of medical providers what assures arrangement of prompt administration of medical aid globally. Aid is administered both to travelers out of their residence countries that is to citizens of Russia abroad and to foreign citizens travelling in the territory of Russia. It comprises the following principal services.

  • Information on paramedical service over the telephone in emergency cases.
  • Round-the-clock consultations of general practitioners.
  • Arrangement of consultations by foreign specialists.
    • round-the-clock acute care
    • arrangement of out- and in-patient treatment
    • arrangement of in-home examination and treatment
    • payment of medical expenses
  • Arrangement of instrumental and laboratory investigations, tests. Discussion of examination results (if required) with foreign specialists, provision of chemicals for diagnostic tests.
  • Follow-up of treatment and medical care of out- and in-patient clients by communication with doctors and control of treatment and diagnostic progress.
  • Provision of further medical supervision and care.
  • Services of a doctor-translator accompanying a foreign client on a business and touristic trip across the country.
  • Arrangement of medical repatriation if clinically indicated by doctors from Express Assist Centre and medical institutions by specifically equipped means of transport, either by medical aircrafts or airliner accompanied by a doctor, nurse provided with required medicines, bandage materials and off-line medical equipment.
  • Arrangement of medical evacuation of the client in case of failure to administer reasonable medical aid in situ because of lack or shortage of medical equipment at local medical institutions and lack of required specialists.
  • Transportation of required specialists and/or medical equipment, medicines, chemical agents to the patient’s location.
  • Arrangement of transportation of client’s minor children left unattended (e.g. because of the client’s illness, admission to hospital) to their home country. If required such transportation is carried out with qualified attendants.


  • Arrangement of visits of client’s relatives through client’s treatment period (air and railroad tickets, meeting and attendance to a medical institution or accommodation at a hotel).
  • Arrangement of a deceased body repatriation (transportation of a deceased body to a home country), preparation of required documents and obtaining respective permits.

Express Assist Centre provides Russian tourists for their convenience with telephone numbers of local Service Alarm-Center phone numbers in many countries.

l  Austria

l  Bulgaria

l  Brazil

l  UK

l  Germany

l  Greece

l  Israel

l  Spain

l  Italy

l  Canada

l  Cyprus

l  China

l  USA

l  Thailand

l  Ukraine

l  Finland

l  France

l  Czech Republic

l  Switzerland

l  Sweden

l  Estonia